LOU JACKET

Shipping & returns

Delivery

• Orders ship within 48 working hours, unless otherwise indicated.
• Free delivery in Canada on orders of $150 and up.
• We do not cover international shipping costs.

Returns

• You have 30 days after receipt of your order to exchange items for another item or for a gift card for the amount of the return.
• The gift card can be applied to a future purchase at our online store or at our Montreal boutique.
• No refunds will be issued.
• Initial shipping charges are non-refundable.
• If an item was purchased at regular price, we will cover the shipping costs of the exchange. If the item was purchased on sale, the return is at your expense.
• You can return your items in person at our Montreal boutique (5720 Monk Blvd.) during opening hours: Monday to Wednesday 11 am to 5 pm, Thursday and Friday 11 am to 7 pm, Saturday and Sunday 11 am to 5 pm.

Click here to read our full sales, shipping & returns conditions.