CHARLES

Shipping & returns

Delivery

• Delivery within 48 working hours, unless otherwise indicated.
• Free delivery in Canada and the United States for orders over $150.
• We do not cover international shipping costs.

Returns

• You have 30 days after receipt of your order to exchange the items for another item or for a gift card for the amount of the return.
• The gift card can be applied to a future purchase at our online store or at our Montreal boutique.
• No refunds will be issued.
• Initial shipping charges are non-refundable.
• If an item was purchased at regular price, we will cover the shipping costs of the exchange. If the purchased item was on sale, the return is at your expense.
• If you live in Montreal, you can return your items in person to our boutique.